Dear Richard
I just wanted to say, we are thrilled with our Eames style leather chair. It is very comfortable. But I also wanted to say thank you for your excellent service. The tour of the showroom and beautiful furniture, down to the ordering and taking away our chair. All handled very professionally. Would highly recommend you, and one day would love a piece of bespoke french furniture. Many thanks
C.C. Southampton Dear all, Thank you for the efficient delivery of my armoire I am delighted with it.
Please let me pass on an enormous thank you to the best delivery team ever they were superb.
B.O'R. Whitegate, Ireland We would just like to say a big thank you for your support and professionalism concerning our order. The delivery was spot on and all good were handled with best care. We completed our bedroom on Saturday and we absolutely delighted with the quality of the products.
Please pass on our gratitude to anyone who was involved.
C&C G Paris Many Thanks for bedroom chair. It is a lovely piece of furniture. Both your service and delivery were excellent as last time,
J.P. Reigate We have just received our chairs and are absolutely delighted with them! Prompt delivery and packaging was also first class. Many Thanks,
Mr & Mrs P. Reigate. THANK YOU so much for your prompt service and also to the brilliant delivery men, we are very pleased, Thanks again,
Dr A. B., London Hi Sweetpea and Willow,
Many thanks for the chair delievered as promised yesterday 16/03 Really pleased with it and looks great in my dressing room.
J.M, Northants I am writing to you to let you know that my bed has arrived to Australia safely and I am very happy to have it in my home. It looks beautiful and feels great!I wanted to say thank you again for helping me.I am wishing you all the best for the business.
K.R. Brisbane, Australia Thank you very much indeed for the excellent service you gave me when I purchased a glass console table from you. From start to finish you were very professional and your delivery team were very polite young men. Thank you once again.
L. M. Cornwall. I've received my replacement white bombe chest and am absolutely delighted that quality and finish is as I would expect from Sweetpea an Willow.
The delivery team were also excellent, professional and polite.Thanks for dealing with this matter so efficiently.
P.vD. Glasgow Our 4 items (2 mirrored chests of drawers, 1 silk armchair and 1 silk chair) arrived in perfect condition this afternoon. I am very impressed by the immaculate and thoughtful packaging of each item, as well as the carefulness of your delivery team. Not a single item even touched a staircase or wall. Needless to say, the furniture is simply exquisite. I am very pleased with our purchase and you have a new devoted customer here. Many thanks,
S.B. Bexhill. Just wanted to say a huge thank you for sending a new ceiling rose and bolt through to us so promptly when we found out that essential parts were missing (by courier in the snow, no less!) so we could put up our chandelier while the electrician was booked in and in our house to do it. We were very impressed by your "can do" attitude which meant you were willing to consider a creative way to help us. Thanks very much. Much appreciated. Now that the chandeliers are up, they are fabulous!
V.H. Brent Dear folk at Sweet and Willow, many thanks for the two gorgeous chairs delivered to my home in Liverpool. They are superbly made and styish in the extreme , without being too showy. Just the job and friends have commented on the workmanship and quality. Many thanks again. I'll save up for further orders! Well worth the wait as far as I'm concerned. Again thanks.
A.S. Liverpool Although the bed was a long time coming I felt certain it was worth the wait and I was right. It is a lovely bed. I hope to order a bedside cabinet in the not too distant future, once I've recovered from my spending over the Christmas period.
C.S. East Sussex We just received delivery of our two leather eams chairs. Thanks for all your help we're very happy with them.
A.M. Gowran, Ireland
I must admit I was very appprehensive after I placed the order. I almost kicked myself for buying furnitures without physically seeing them. However all that anxiety disappeared as soon as we unpacked and all the beautiful pieces have certainly exceeded our expectation! They are now sitting most elegantly in our bedroom and they have given us tremendous pleasure and no doubt for many years to come.
R.S.Guernsey Love my Rococo bedroom chair! Very stylish and completes my guest bedroom nicely. Service was great and I recieved the chair quicker than I thought especially in these weather conditions! I will certainly purchase again. Thank you.
R.P. Great Yarmouth Just a quick note to say that I took delivery of the furniture yesterday and it is fantastic. I am so pleased and will be back on the internet soon ordering more!
K.R. Guernsey I wanted to write to pass on my sincere thanks for the way you have handled my order. I purchased a chair from you on the recommendation of my daughter Charlotte Wheeler who also recently purchased such an item. My customer experience with your company has been fantastic, from the point of order over the Internet right to delivery today. One of your team telephoned me to let me know when my chair would be delivered and he was most courteous. He took on board what I said about having to go out by 10am and true to his word, my chair was delivered well in advance of the deadline.The team who delivered the chair were extremely polite, helpful and well presented - a credit to your company. I wish more companies would follow your lead.just like to say quality of the black chair is excellent and the delivery process had no issues with it I would certainly use your site again. Thankyou for your after care service.
P.W. Surrey
Just like to say quality of the black chair is excellent and the delivery process had no issues with it I would certainly use your site again thankyou for your after care service.
J.W. Nottinghamshire
Just wanted to say that we are extremely happy with the 2 Bedside Cabinets that I picked-up from your premises yesterday morning. I'd also like to thank you for your efficient Customer Service with regard to the initial order, my intermediate email delivery queries and the subsequent collection.It's been a real pleasure to do business with you.
R.H. MiddletonThank you for the lovely three drawer cream painted chest which arrived two Saturdays ago. It looks great and the delivery men were very courteous and helpful. Nice touch with the sweetpea seed packet too!
C.W.Clarkston
Just a short note to thank you for the lovely chairs I recently bought from you. You have the most gorgeous website and for me cannot think of any comments to help you just dont take your eye off the ball like others and maintain this high standard. You really stand out form the rest, and thank you for the seeds which I will plant in Sept.
A.R Bicester
I would just like to say that I am absolutely delighted with my recent purchase of the Valbonne bed that I ordered from you. The quality of the bed is fantastic, the response from your sales team was very good and the service from your courier was excellent. The delivery driver was prompt and very helpful. I would definetly recommend Sweetpea & Willow to my friends and family. I look forward to ordering from you again.
P.McM. Glasgow Thank you for your quick response to my email about delivery of my console table and mirror. I took delivery of it today and I had to let you know how pleased I am with the quality and the pure elegance of the table and mirror, it is stunning!! Thank you so much.
J.H. Newcastle Thank you for my lovely furniture we are delightled with it and would certainly buy from you again I would also like to mention the two delivery men they were very helpful. Thank you
M. L., Newcastle
I am taking a few moments to drop you a line to say how delighted I am with my recent purchases from you. I ordered two bedside tables and am truly delighted with them. The quality is excellent for the price and I have no problem with highly recommending you to friends and family in the future. The delivery people were very helpful and pleasant making the whole purchasing experience a very good one.
CM, Devon
I came across your " firm " while looking on the net for a bedroom chair.As an avid flower arranger I just had to open yourwebsite. I tried unsucsessfully to place an order ( my inexperience only ) I rang your customer services and a very nice lady dealt with me , she was so helpful a nd friendly. I love the chair, it was delivered promptly ,very well wrapped . I have already recommended your firm to others .Many thanks.
M.S Nuneaton
I was undecided when I ordered my chest of drawers as some furniture shown on the web is not as seen when it arrives. Also you never really know if the service is going to be good and that you get what you pay for in quality but I decided to order my chest of drawers from Sweetpea and Willow and was very impressed when I rang them on the service they give. Sweetpea and Willow were very thorough in making sure on delivery dates and taking mobile and home telephone numbers so I would be notified exactly when I would receive my item.
I have just taken delivery of my chest of drawers and they are beautiful, just as shown on the picture. I am very, very happy and think your company provide a wonderful service which is hard to find today and I would highly recommend your company and can asure anyone thinking of buying from Sweetpea and Willow to do so as you could not get a better service and will get quality furniture which you will be exteremly happy with. Thank you so much for my lovely furniture, I will be definetly buying from you again.
S.B Just taken delivery of a chair from you. Excellent service from order to delivery. Really pleased with the goods. Thank you. We shall recommend you to others.
MS, South Yorkshire
Just a quick note to say thank you for the kind flower seeds, and to let you know we were delighted with our wardrobe, and its delivery - the two men were incredibly professional and helpful. We're looking forward to receiving the sideboard, best wishes,
BK & PD, E3 Just a quick note to let you know that I have purchased several item from your web site which is very easy to use and have been
extremely pleased with the products and the delivery service.
Thank you also for the seeds , I have planted these and they are coming up a treat.
Please keep me posted of any special offers etc.
L.C. Enfield Green, Surrey Congratulations to the winner of our £250 voucher competition, held in conjunction with the beautiful Bellinter House Hotel.
This is wonderful news!! What a lovely surprise on a Monday! Many thanks for such a wonderful gift and I am really looking forward to adding some of your gorgeous Sweetpea & Willow items to my little cottage. Sally Anne, Dublin. As requested, I am providing some feedback following our recent order. The website is very easy to use and the item purchased was exactly as described. The order, payment and delivery all went without incident and the chair arrived exactly on time in perfect condition. I have used Sweetpea & Willow before and I would do so again. I would also recommend you to others.
WL, West Sussex Many thanks for excellent service/delivery of the chest of drawers recently ordered and delivered.
JD, Harrow-on-the-Hill Just wanted to say a quick thank you for delivering my furniture so quickly. It was a lovely surprise last week! The furniture is lovely and we are delighted with it. Many thanks for an excellent customer service.
SD, Beaumaris, Anglesey Just a few lines to say how happy I was with the brilliant service I recieved from Mary, she was so helpful with my order. The delivery guys were also very nice and very helpful too. My Bedroom furniture looks absolutely stunning, I am really pleased with whole new look. I will certainly recommend you to my friends!
TP, Surrey
Just a quick note to say that I was very impressed with your service. Your website was very informative and helped me select the mattress I needed.
I spoke to someone called Mary when ordering and she couldn't have been more helpful and efficient. The delivery was easy and on time. The delivery men couldn't have been more helpful. Thankyou again for all of your help.
JD, Bedfordshire
I just wanted to send you this very quick e mail whilst sitting in my beautiful new chair how impressed I am with the very efficient service we received from Sweetpea and Willow in dealing with our order.
From beginning to end everything went smoothly and my queries were answered in a most helpful manner not only by members of Sweetpea and Willow but also by the very nice delivery men.
The chair I ordered by the way is divine and an absolute bargain and I would have no hesitation in ordering from your Company again. Many thanks
P.S What a thoughtful touch your little gift was which came with order!
RW, Cleveland. The furniture has arrived and is gorgeous. Very French and faded. I can almost hear the tumbrils and the roar of the peasants in the distance. Must make sure I have plenty of of cake to throw at them!
Thank you for the wonderful service too. Online shopping can be a bit impersonal but this wasn't.
ML, Ireland This is just a quick email to say how impressed my wife and I are with your service. We placed an order with you and it arrived , just as it said would, the drivers kept us informed of eta right up until an hour before they arrived on the doorstep. They were courteous and polite.
As Managing Director and Programme Directors of international companies, my wife and I regularly deal with large numbers of staff and businesses and have found yours to be exemplary.
AC, East Lothian
Just a quick note to say thank you for the outstanding service that you provided. The 7 boxes of my delivery arrived as planned. Got a text the night before to advise me of the time of delivery and everything arrived on time and safely. The bed and the rest of the furniture are now up and they look stunning, My husband and I are delighted with the quality of the furniture and how everything went smoothly from the beginning. to the end. I will be keeping an eye on your website and I am already spreding the good word among my French friends!! Thanks again.
VT ,Dublin My Frascati desk arrived this week and just wanted to email to say how delighted I am. Your customer service is outstanding, the product is absolutely stunning and I can assure you I will be a regular customer. I have also recommended you to my friends and family. Many thanks.
CC, London
Just a quick note to say thank you for all our bedroom furniture, it really does look amazing, and the prompt delivery. Everything was in tip top condition which is very rare nowdays ,thanks again.
NB, Somerset A quick note to thank you for your continued excellence in providing exceptional quality furniture and service. Many companies fail to execute the customer service element once an order is secured but I've been delighted with everything including the helpful and flexible delivery. I look forward to being a return customer.
FA, Harrow
I would Just like to say that I received delivery of my 5 items and that I am very pleased with them. The delivery man Harry was really good and very nice.
Thanks for all your help and I'm sure I will buying again soon!
SH, Herefordshire
Dear Mary and Wayne, Thank you both for all the help that you have given me on this order, it arrived very promptly on Thursday morning and was assembled Friday night. We are so pleased with it and it looks fabulous! Our interior designer from Clement Joscelyne - Brentwood is that taken with our bedroom she is now trying to get it featured in an interiors magazine, I will of course let you know if this happens, (this will be once the room is finshed of course), so I will be placing an additional order for bedroom furniture in black very soon.
Have a great weekend. Regards EG The men arrived to day to pick up the mattress and deliver the new one. They rapidly recognised the problem with the bed which related to the fact the sides were the wrong way around !!! ... an obvious error when pointed out... they kindly put the bed together and exchanged the mattress. Please except my unreserved apologies for any inconvenience caused.
On a different note, despite the minor hiccups I would just like to congratulate on the service that you have provided. Dawn and I have been most impressed at your prompt and personal attention to our order. In addition the men who delivered our order were nothing short of excellent, in that on both occasions they were polite, friendly and helpful.
We shall certainly be recommending you to others and will keep an eye on your website.
Thanks again
Richard and Dawn Hi Paul - Just to say thanks so much for organising the delivery. It all went very smoothly and thanks for being so flexible about it. The guys were great, very helpful and extremely patient. The chaise longue looks brilliant - what a great service. Thanks once again!
JD, London This is just a quick email to say how impressed my wife and I are with your service.
We placed an order with you and it arrived , just as it said would, the drivers kept us informed of eta right up until an hour before they arrived on the doorstep. They were courteous and polite. They seemed only too pleased to help. It is rare to find delivery staff and drivers so courteous.
My wife and I regularly deal with large numbers of staff and businesses and have found yours to be exemplary.
CC, Scotland Another International delivery success story!
Hi Wayne - The furniture arrived on Wednesday and looks fantastic! Many thanks for getting it there on time. Everyone that has seen it loves it! We will have a photo of the room on the internet in due course and I will send you details of the website.
R.M. (Property Investment Company in Marbella, Spain)Happy Winner of our April Period Living Website Competition
Thrilled with cushions which arrived this am. Have just completed a re-decoration of my home, so these cushions are perfect.
Thanking you again
Eileen Middleton Good morning - I just wanted to drop you a line to say thank you for your fantastic service and quick delivery on our bed. We are really pleased with it and I have already recommended you to one of our friends.
Kind regards
ED, London
Finding French country furniture in France proved very difficult so we were pleased to discover Sweetpea & Willow. We were still more delighted with the friendly, helpful service, the accommodating approach and once delivered, with the quality of the furniture. Even the after-sales service was impeccable. We'll definitely try S&W first for all future furniture needs.
JW, France Just a quick e mail to tell you that the last piece from my order has arrived and that I am over the moon with all the furniture I have ordered from you.From ordering to delivery, eveything went smoothly. What more can I say? I shall use Sweetpea and Willow again and recommend it to friends. Many thanks.
JK, Hampshire Hello, just a little note to say how pleased I am with the armorie! Also for your time in sorting out the delivery arrangements, it is good to know that there are still companys out there with excellent customer service! The guys who came were brill in getting it upstairs. Will hopefully be able to buy some more of the beautiful furniture soon.
Thankyou again!
DP, Twickenham
Sweetpea and Willow have a fantastic range of French inspired furniture and accessories which I have included in many of my photo shoots. It is really refreshing working with a company that not only produces good quality pieces with a great finish but are committed to keeping there prices accessible. Personally i have have found their service second to none - helpful, friendly and reliable. Many thanks and i look forward to featuring you in 2008.
VG - Lifestyle & Interiors Editor (S Magazine - Sunday Express)
I just received a delivery of a bed, table and chair. Each piece is wonderfully constructed and looks great. The pieces arrived in Switzerland in perfect condition in a shorter timeframe than expected. Also, I have nothing but good things to say about the patient staff working in the customer service department. I wish you had a shop in Zurich.
A.McGuire, Switzerland
I am happy to confirm that the furniture arrived safe and well and after what we have seen so far it looks very good. Your guy Harry was excellent and have to say represented your company very well. I was especially impressed to see your van with your logo and branding.
Stewart Simpson Its not often these days that businesses keep their promises down to the last letter, but yours certainly does.
Our shopping experience with Sweetpea & Willow was a revelation. Friendly helpful staff, prompt answers to all our queries and delivery exactly on time, on the day it was promised. The beautifully handcrafted Dutch Armchairs look even better in our sitting room than they do on your website. Thank you to all concerned and we shall certainly have no hesitation in recommending you to our friends and acquaintances.
We wish you every success and good luck for the future.
CB - http://www.villabranca.eu/
Sweetpea & Willow were very helpful and ensured that all of our needs were met. The quality of their pieces is superb and our client was very happy with the outcome.
Max Roberts - LKs Designs I've just received my 2 silk covered armchairs and they are absolutely gorgeous! Not only is the furniture beautiful the service has been great from start to finish - not only did I get a time for delivery even Harry the deliveryman was charming! I'll definitely be recommending Sweetpea & Willow to my friends.
Ms P.Jowett
Moving to Provence to a completely unfurnished  house was a bit daunting.The thought of not having furniture and not knowing french suppliers made our move a challenge.
Discovering Sweetpea and Willow helped us a lot.We were able to select furniture via their website and had it delivered by them the day before we moved in.The quality of all items is excellent and we look forward to do more business with them.
Walter Pfeifer
Walter Is a photographer and sent us this photo of his chairs before he unpacked them Paul Smith, CEO of the FRN says:
We are delighted that SweetPea and Willow have taken the initiative to promote the Furniture Reuse Network to their customers. We hope that through this link many more people will choose to reuse the household items they no longer want. In this way, we can continue to divert a large amount of bulky waste from landfill and help those who suffer financial hardship to improve their living conditions.
This demonstrates a real commitment from SP&W to improve the impact of their business activity on the environment and deliver a quality service to their clients. Jody Ingram is the happy winner of this month's newsletter competition.
She says "I was introduced to Sweetpea and willow by a friend who brought me some tiebacks as a post decorating present... they are really gorgeous very baroque and girlie and everybody comments on them whenever they are round. I'm saving up for the three light crystal floor lamp next!" You could win the next competition, for your chance to enter simply sign up for the newsletter For the unashamed romantic and Francophile, Sweetpea and Willow is an absolute must - glorious period style elegance at affordable prices.
AC, Homes and interiors expert (Telegraph, Observer, Evening Standard)
Great customer service by lovely friendly people. I love my Cliveden Armchair and look forward to returning to Sweetpea & Willow for my next furnishing project.
LB, Richmond
I have just returned from Provence where all the furniture has arrived and in situ. I can honestly say that I am thrilled with the quality of every piece- the beds, the mirrors, the chairs and chests of drawers are all excellent in quality and look very authentic. They compliment everything I've purchased locally but at a fraction of the cost. I would also like to thank you for organising the delivery which logistically went like clockwork. Hope to be using you again soon.
Adrian Coleman
I would just like to say how really impressed I am with all the bedroom furniture I ordered from you. Not only with the quality of the pieces but with helpful service and flexibility over delivery. I look forward to using Sweetpea & Willow in the future. many thanks.
Jennifer Saunders
Thank you for the recent very smooth and professional fulfilment of my latest order (French bed) - all arrived safely in good time scales. Many thanks to you and your team. We will continue to use your company and recommend.
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