Norway - ‘ I have finally got the time to open the package, the chandelier is in perfect condition and is really beautiful! It will fit perfectly over the table in my living room. Thank you!’
Spain - ‘The side tables have arrived and they look fabulous, really pleased with them. Many thanks for all your help.’
New York - ‘We received our armoire yesterday, and it is lovely! It is exactly what we had hoped for!’
New York - All pieces have arrived and I love them. They look amazing in my dressing room:) Thank you for all your help.’
If you love our Sweetpea products but live far far away, no need to worry! We are able to ship our items to almost anywhere in the world! We have gone to great lengths to source the best shippers in the business who will deliver your goods with the same high level of service that we provide for all of our UK customers.
All the info below should answer any questions, queries or quibbles you might have about our international deliveries and shipping. But if you do happen to have any further questions send an email to firstname.lastname@example.org or give us a call on +44(0) 345 257 2627 and we’ll do our very best to help!
International shipping with Sweetpea & Willow in 3 steps
To complete an international order with us just follow these three simple steps:
1. International Enquiry Form
Prior to placing an order, please complete the ‘Enquiry’ form at the bottom of this page. In no time we’ll be contacting you with a quote for your delivery.
2. Place order
Once you’ve received the shipping quote back from us and you are happy to proceed, you can place your order online or over the phone. You can make a payment using Debit/Credit card, PayPal, Cheque or via a Bank Transfer
3. Collection, shipping and delivery
We’ll keep you updated every step of the way. We will inform you as soon as your items have left our warehouse and provide you with any relevant tracking information. If you’re collecting the goods yourself or with a 3rd party, we’ll advise you as soon as the goods are ready for collection.
In general, we are able to arrange for delivery of your items to your door at a time convenient to you. Due to health and safety legislation overseas we are often unable to provide delivery beyond the ‘kerbside’. We advise you have a friend handy to help you manoeuvre and assemble your items.
Due to high shipping costs, we have a minimum order value of £500 for Europe and £1000 for the rest of the world. We have had to implement this because for smaller orders, the shipping cost often outweighs the cost of the goods. If you’d still like to place an order for items that amount to less than the minimum order value, we welcome you to arrange for your own collection and delivery from our London warehouse.
Quality control of goods
Prior to dispatch from the UK, one of our dedicated team will ensure your items have been quality controlled. Please note that we are not able to accept responsibility for any damage to items once they have left our warehouse when a customer has organised their own delivery. We ensure that all international deliveries we make are fully insured against loss and damage and strongly advise all customers making their own delivery arrangements to do the same.
Examples of shipping costs
To give you an idea of shipping prices we’ve put together a table of the delivery costs from of some recent International orders. All prices include insurance. Please bear in mind that each shipment is individually priced and dependent on the net dimensions and weight. We have included a couple of examples for smaller orders to demonstrate how costly making these shipments can be.
|Ship To||Item(s)||Shipping Price|
|California||1x Adele Console Table
1x Adele Barcelona Stool
|Italy||1x Antler Chandelier||£225|
|Japan||1x Snuggle Me Faux Fur Throw||£69.95|
|Finland||1x Gold Gilt Buttoned Bed - 5ft||£260|
|Michigan, USA||3x Chair Baroque||£445|
|Germany||1x Petite Marianne Bed - 3ft
1x Little Angels Mattress - 3ft
|Norway||2x Charlotte 2 Drawer Bedsides||£295|
|Denmark||1x Argent Metal Writing Desk||£195|
|Gibraltar||1x Single Bon Bon Bed
1x Single Mattress
2x Bedside Tables
|Miami||1x Gold Gilt Button Bed||£750|
|Germany||1x 6ft Andreas Silver Sleigh Bed||£400|
|Cyprus||1x French Petite Bookcase
1x Bon Bon Writing Desk
Delivery to the USA/Canada?
When shipping to these countries, it is common practise for our agents to require some additional information from you:
- Social Security Number
- Passport Details
- Power of Attorney